Tutorial Video

FAQs

How to sign up for account and memberships
How to sign up for account and memberships
How to book sessions
How to Signup for a Free Trial
How to cancel membership
How to cancel/reschedule sessions
How to add family members or dependents
How to add a new credit card
How to update account information
How to book a session with credits.
How to view upcoming bookings
How to view how many credits are left
How to download receipts
How to update password
How to reset password
How to view membership details
How to check in when arriving at the facility

The most common questions

Why did Sogility change its booking system?
What do I need to do if I received a welcome email?
What if I need help using the new system?

Training Experience

What makes Sogility training different?
How is training structured at Sogility?
Do I need to choose a program, or is everything included?
What kind of technology do you use in training?

Sogility Camps

What are Sogility Camps like?
What age groups are eligible?
What should my child bring to camp?
Who leads the camps?

Support & Next Steps

How do I get started with Sogility?
What if I’m already a customer or have trained at Sogility before?
Do I need to be a member to train at Sogility?
What if I’m locked out of my account or forgot my password?
Can someone help me get set up or book a session?
Still have a question?

Contact us below!